Terms and conditions

As individual as you are

Your Health and my duty of care to you

Please inform me of any allergies or health conditions you may have, this includes pregnancy. This information will assist me in providing you with suitable and safe treatments. Please note that eyelash extensions and tinting will need a patch test 48 hours before the treatment. If you suffer from any kind of adverse effects after applying the patch test then I will not be able to provide the treatment.

Payments and Deposits

Payments can be made by cash, cheque or a valid gift voucher. Unfortunately I’m unable to accept card payments at the present.

Certain treatments such as eyelash extensions will require a deposit to be paid when having a patch test. This deposit will form part of the full payment so you will only have to pay the remaining amount upon completion of your treatment.

Appointment Cancellation Policy

I request that you give at least 24 hours notice if you need to cancel or change your appointment otherwise the full cost of treatment will still apply. Failure to give adequate notice will deem any deposits non-refundable.

Inappropriate behaviour

I reserve the right to refuse or terminate treatment to any client deemed to be behaving inappropriately or in an unwanted sexual manner. In this instance full payment is still required and no refund will be given.

It is my policy for all clients to wear either their own underwear or I can provide a disposable thong to use if you prefer. I have found this saves any misunderstandings.